Cancellation Policy

Cancellation Policies


Cancellation initiated by customers

  • As per Policy, the Customer will not be able to cancel the order once placed through the website 

 

  • If in case the customer wants to cancel the order, the Customer will have to contact Customer Support at +91 80 26603713  or email to online@ullasincense.com. However, Patil Parimala Works Pvt Ltd reserves the right to deny any refund to the Customer pursuant to a cancellation initiated by the Customer

 

Cancellation initiated by Floryo

Patil Parimala Works Pvt Ltd reserves the right to collect operational fee for the orders constrained to be cancelled by Patil Parimala Works Pvt Ltd on behalf of customer for reasons not attributable to Patil Parimala Works Pvt Ltd or its associates, including but not limited to:

  1. In the event, that the address provided by the customer is either wrong or falls outside the delivery zone
  2. Failure to contact the customer by phone or email at the time of delivering the order
  3. Failure to deliver the order due to lack of information, direction, or authorization from customer at the time of delivery
  4. In the unlikely event of an item in the order being unavailable, Patil Parimala Works Pvt Ltd will contact the customer on the phone number provided to us and inform the customer of such unavailability. In such an event the customer may choose to modify the order and shall be entitled to a refund of the unavailable product's final price after the discount, if applicable, or cancel the entire order and shall be entitled to a refund to an amount up to 100% of the Order value. No additional charges will be applied on such transactions