Last Updated: August 08, 2025

Welcome to Ullas Agarbathi, owned and operated by Patil Parimal Works Pvt Ltd, a company registered under the Companies Act, 2013, with its registered office at [Your Company Address, e.g., Office No. XYZ, Bangalore, Karnataka, India]. By accessing or using this Website, you (“User,” “You,” or “Your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use this Website.

These Terms govern your use of the Website, including all pages, features, and services offered, such as the purchase of agarbatti, dhoop, cones, and other related products. We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be posted on the Website, and it is your responsibility to review them periodically. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

1. General Provisions

1.1 Eligibility: This Website is intended for use by individuals who are at least 18 years of age. If you are under 18, you must have the consent of a parent or legal guardian to use the Website or make purchases. By using the Website, you represent that you meet these eligibility requirements.

1.2 Binding Agreement: These Terms constitute a legally binding agreement between you and Patil Parimala Works Pvt Ltd. By accessing the Website or placing an order, you agree to comply with these Terms and all applicable laws.

1.3 Geographic Scope: The Website is controlled and operated from India, and the laws of India shall govern these Terms. Courts in Bangalore shall have exclusive jurisdiction over any disputes arising from these Terms or your use of the Website.

2. Use of the Website

2.1 Permitted Use: You may use the Website to browse, purchase, or learn about our agarbatti products, including incense sticks, dhoop, cones, and related items, for personal or religious use. You agree to use the Website only for lawful purposes and in accordance with these Terms.

2.2 Prohibited Activities: You shall not:

• Use the Website in a way that violates any applicable laws or regulations.
• Attempt to gain unauthorized access to the Website, its servers, or any connected systems.
• Post, upload, or share content that is defamatory, offensive, or infringes on the rights of others.
• •  Use automated tools (e.g., bots, scrapers) to access or extract data from the Website.
• Misuse the Website to distribute spam, malware, or other harmful content.
• Copy, reproduce, or sell the Website’s content without prior written permission from Paril Partimala Works Pvt Ltd.

2.3 Account Registration: To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at ecom@ullasincense.co.in if you suspect unauthorized use of your account.

3. Product Purchases and Payments

3.1 Product Information: We strive to provide accurate descriptions, images, and pricing for our agarbatti and allied products. However, we do not warrant that product descriptions or other content on the Website are error-free. If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel orders placed for that product.

3.2 Order Placement: Orders placed through the Website are binding, subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion, including for reasons such as unavailability of stock, pricing errors, or suspected fraudulent activity. You will be notified via email if an order is canceled.

3.3 Pricing and Payment: All prices are listed in Indian Rupees (INR) unless otherwise stated and include applicable taxes unless specified. Payment must be made through the payment methods provided on the Website (e.g., credit/debit cards, UPI, net banking). You represent that you are authorized to use the payment method provided.

3.4 Shipping and Delivery: We aim to ship orders within 2 business days of confirmation, using [Insert Shipping Method, e.g., DTDC or other courier]. Delivery times within India are typically 3-7 business days, but may vary for larger or bulk orders. If a shipment is returned due to an incorrect address or failure to collect, you may be charged the actual shipping cost plus a handling fee of [Insert Amount, e.g., 7% of the order value or minimum INR 10].

3.5 Returns and Refunds: If you receive a damaged, defective, or incorrect product, please contact us at ecom@ullasincense.co.in within 2 days of receipt. We will arrange a return or refund as per our Return Policy, accessible at [Insert Link to Return Policy]. Refunds will be processed within 3 - 7 days to the original payment method.

4. Intellectual Property

4.1 Ownership: All content on the Website, including text, images, logos, product descriptions, and designs, is the exclusive property of [Your Company Name] or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws.

4.2 User-Generated Content: If you submit reviews, comments, or other content to the Website, you grant [Your Company Name] a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, adapt, and publish such content for promotional or other purposes. You represent that your content does not infringe on any third-party rights.

5. Privacy and Data Protection

5.1 Personal Data: Your use of the Website is subject to our Privacy Policy. We collect, process, and store your personal data in compliance with the Digital Personal Data Protection Act, 2023, and other applicable laws. By using the Website, you consent to such processing.

5.2 Cookies: We use cookies to enhance your browsing experience and enable Website functionality. By continuing to use the Website, you consent to our use of cookies as outlined in our Cookie Policy, accessible at [Insert Link to Cookie Policy].

6. Limitation of Liability

6.1 No Warranties: The Website and its products are provided “as is” without any warranties, express or implied, including warranties of merchantability.. We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

6.2 Liability Cap: To the fullest extent permitted by law, Patil Parmala Works Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim shall not exceed the amount paid by you for the product or service in question.

6.3 Product Use: Our agarbatti products are intended for use in religious ceremonies, aromatherapy, or similar purposes. You are responsible for using the products safely and in accordance with any instructions provided. We are not liable for any harm or damage caused by improper use.

7. Termination

7.1 Account Termination: We reserve the right to suspend or terminate your account or access to the Website at our sole discretion, without notice, if you violate these Terms, engage in prohibited activities, or for any other reason.

7.2 Effect of Termination: Upon termination, your right to use the Website will cease immediately. Any outstanding orders may be canceled, and you will remain liable for any payments due.

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

8.2 Jurisdiction: Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

8.3 Dispute Resolution: In the event of a dispute, we encourage you to contact us at [Your Contact Email] to resolve the issue amicably. If the dispute cannot be resolved informally, it shall be adjudicated in the courts as mentioned above.

9. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or supply chain disruptions.

10. Miscellaneous

10.1 Entire Agreement: These Terms, along with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Patil Parimala Works Pvt Ltd regarding the use of the Website.

10.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.3 No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment: We may assign or transfer our rights and obligations under these Terms without notice. You may not assign or transfer your rights or obligations without our prior written consent.

11. Contact Information

For any questions, concerns, or complaints regarding these Terms or the Website, please contact us at:

• Email: ecom@ullasincense.co.in
• Address: No 76, Metro Pillar No 91, R.V Road, Bangalore - 560004
• Phone: 9606074088

We aim to respond to all inquiries within 2 business days.

How to Accept These Terms: By using the Website, clicking “I Agree” during registration or checkout, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

• Legal Review: Consult a legal professional to ensure compliance with the Indian Contract Act, 1872, Information Technology Act, 2000, and Digital Personal Data Protection Act, 2023.